Privacy Notice

1. Who we are

Ride Ready Detailing (“we”, “us”, or “our”) operates the Ride Ready Detailing Academy course website. We are the data controller responsible for the personal information we collect through our site and services.

2. What personal data we collect

We collect the following categories of personal data:

• Account and contact information: name, email address, and login credentials when you create an account.
• Course access data: purchase history, course progress, and access status tied to your account.
• Support messages: any information you provide when contacting us for help.
• Technical and usage data: IP address, browser type, device identifiers, and site usage data collected through cookies and analytics tools.

3. Why we collect it

We use your personal data to:

• Create and manage your account and provide access to the course.
• Process purchases and maintain records of transactions.
• Respond to customer support requests.
• Improve the course experience and fix technical issues.
• Keep the site secure and prevent fraud.
• Send occasional service-related emails (for example, account or purchase updates).

4. Legal basis

We process your data based on contract performance (providing the course you purchased), legitimate interests (security, support, and improvement), and consent where required (for example, certain marketing cookies).

5. Who we share data with

We do not sell your personal data. We share it only with service providers and subprocessors who help us run the site, including:

• Hosting and authentication providers — to operate the site and secure user accounts.
• Analytics and support tooling — to understand usage and respond to requests.
• Professional advisers — such as legal and accounting professionals, when necessary.
• Authorities — when required by law or to protect our rights.

6. International transfers

Some of our service providers are located outside the UK and EEA. When we transfer data internationally, we use appropriate safeguards such as standard contractual clauses or adequacy decisions to protect your information.

7. Data retention

We keep your personal data for as long as your account is active or as needed to provide the course, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. You may also withdraw consent where processing is based on consent. To exercise these rights, contact us at the email below. We respond to requests within one month.

9. Security

We use appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure authentication.

10. Cookies

We use essential cookies to keep you signed in and maintain your session. We may also use analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings.

11. Contact us

If you have questions about this privacy notice or want to exercise your rights, contact us at ridereadydetail@gmail.com.